Shipping policy

Shipping Policy

At ZOOD24, we aim to deliver your products as quickly and efficiently as possible.

Processing Time
All orders are processed within 1–3 business days. Once your order is processed, it will be shipped immediately.

Shipping Time
Estimated delivery time is 7–14 business days, depending on your location. Please note that shipping times may vary due to demand, holidays, or customs delays.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

Shipping Costs
We offer free shipping on all orders.

Delays
While we do our best to ensure timely delivery, unexpected delays may occur due to factors beyond our control (such as customs or carrier issues).

Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages
If your package is lost or stolen, please contact us and we will do our best to assist you.

If you have any questions about your order, feel free to contact our support team.